When Will My Order Be Shipped?

Your order is shipped within 48h.

Please note that we do not operate on the weekend and during holiday periods.

How Long Will It Take To Receive My Order?

This depends on the carrier. Typically, it takes around 7 business days to receive your order.

However, keep in mind that delays can happen. Sometimes you may receive your order sooner, and sometimes it might arrive a bit later.

Once your order is shipped, you will receive a tracking number. That way you can track it at all times!

Do I Get A Tracking Number?

Yes! Once your order is fulfilled, you will receive a tracking number.


Can I Return My Order?

Yes! You can return your order if it was purchased within the last 30 days.

Customers are responsible for the cost of the return shipping label. Unfortunately, at this time, we're unable to cover the costs of return labels.

Can I Cancel My Order?

You can cancel your order within the first 24h from purchase.

Please note that we do our best to send orders out ASAP, so it won't be possible to cancel your order after 24h.


How Do I Care For My Jewelry?

All of our pieces include vintage components and, as such, they require extra care and attention.

We recommend removing your jewelry if you're going to be in contact with water. This will ensure that your pieces remain shiny.

Don't worry if you do get water on them! You can always polish them using Brasso and Renaissance Wax.

How Do I Polish My Jewelry?

You can polish your jewelry using Brasso and Renaissance Wax.

Add a small amount of Brasso on a cloth and rub each charm gently. As you rub your pieces, you will see them become shiny immediately.

To protect that shine, polish your jewelry with Renaissance Wax. You can add a small amount on a cloth and rub the charms gently.

Both Brasso and Renaissance Wax are very affordable and easy to find. For example, you can find them on Amazon.

How Do I Store My Jewelry?

All of our jewelry comes in a Lola pouch. This is also a great place to store your jewelry!

Didn't find what you were looking for? Feel free to contact us at any time!